WSQ RETAIL MANAGEMENT PROGRAMME (This course is in teach-out mode and is not accepting new applications)
S$100 (Non - refundable)
(Subject to 7% GST)
S$5,900 (Subject to 7% GST)
COURSE FEE SUPPORT **
SkillsFuture Singapore Training Grant (Course fee subsidy and/or absentee payroll funding) available for self-sponsored individuals and company-sponsored applicants
(Twice per week part-time evening classes)
** Details at www.skillsconnect.gov.sg
WSQ Retail Management Programme aims to empower the retail executives and managers with the required knowledge and skills to better manage the dynamic retail environment. It provides the foundation for professional retail management. The course covers six key areas of retailing that an aspiring retail manager should know: retail formats and economics, customer and staff relations, retail finance, buying and merchandising, operations, advertising and promotions.
The programme is awarded by the Retail Academy of Singapore and validated by Institute for Retail Studies, University of Stirling. It provides a progression pathway to the Diploma in Retail Management for managers who wish to develop his career through education.
After completion, participants will be able to integrate theory and practice and better manage various key retail functions and operations such as store operations, merchandising, advertising and promotion, customer relations, managing people, inventory control and finance; as well as enhance the productivity and profitability of the business.
WHO SHOULD ATTEND
The course is beneficial for managers, executives and supervisors who would like
to better integrate their practical experience with theories and be better grounded in retail management. It is suitable for executives who are new to the retail industry and who would like to fast-track their professional development.
The applicant should have a minimum of 5 GCE ‘O’ levels (including English) and 2 years of working experience and is currently holding a supervisory position in the retail industry. Alternatively, the applicant should have a minimum of Level 7 for English Employability Skills ESS-WPL (Comprehensive Test).
In exceptional circumstances, applicants with extensive working experience in retailing OR who have higher qualifications may also be considered.
This course is conducted on a part-time basis, 12 months for evening part-time classes delivery; lectures will be held twice a week in the evening.
The course is delivered using lectures, discussions, case studies and presentations. There are 132 classroom hours and 13.5 assessment hours. Each written assessment session is 2.25 hours. Assessment includes written examinations and assignments.
The Retail Academy of Singapore will award a Certificate of Completion to participants who successfully complete the course. The assessment of the six modules will be validated by Institute for Retail Studies, University of Stirling.
Participants who met the Retail WSQ assessment criteria will be awarded six Statement of Attainment (SOAs) under the Retail WSQ for:
• Retailing and the Economy (RE-MM-408C-1)
• Manage Quality Service Operations
• Manage Customer Relations (CRM) in a Retail Environment (RE-SS-412E-1)
• Buy Merchandise (RE-MM-403E-3)
• Manage Merchandise Presentation and Visual Display (RE-MM-401C-2)
• Manage Promotional Activities